When you’ve finished browsing and added the required service(s) to your cart, select the preferred return postage option, place your order and check out. Once you’ve placed your order , you’ll receive an order confirmation email including your order number and some very important information. Please check spam/junk if you do not see the email in your inbox and make sure you've subscribed to our mailing list to receive personalised updates. Now is your time to shine . For us to complete the service on your beloved boots, you’ll need to part ways with them briefly and post them to us at Boots n Pieces HQ in Edinburgh (registered address below). Please ensure your boots are clean or additional charges may apply. To post them to us , pop them in a secure box or mailing bag with a note of your full name, order number and any specific requests then head along to your local post office to send via Royal Mail. Alternatively, you can use any other courier company you’re familiar with, especially if you're not UK based. Your work here is done ! Your boots are en route and we’ll let you know by email when they’ve arrived at HQ safe and sound. Remember to keep hold of your tracking number just in case. Customisation in progress …we’ve customised over 10,000 pairs of boots and yours will be next to receive the treatment. We’ll keep you updated on progress and send another email with tracking information when they’re ready to be sent back to you. Please note our current timescales for standard services is up to 7 working days from receipt of your boots at HQ. Lifetime guarantee of service is offered on all of our services which should provide the confidence that your boots are in good hands. We’ve honed our methods over a number of years and only use the best materials and products with the aim of delivering elite service and performance for all customers. We’d appreciate your feedback! When the wait is over and your newly customised boots have landed, we’d love to know what you think. Head over to Trustpilot and add to our 100+ Excellent reviews. Thanks in advance from the team at Boots n Pieces.

All of our products are available for immediate dispatch (excluding custom boots from The Boot Room which are made to order and can take up to 15 days to be designed and posted). When you’ve finished browsing and added the product to your cart, select the preferred return postage option, place your order and check out. Once you’ve placed your order , you’ll receive an order confirmation email including your order number and tracking information. We’d appreciate your feedback! When the wait is over and your new product has landed, we’d love to know what you think. Head over to Trustpilot and add to our 100+ Excellent reviews. Thanks in advance from the team at Boots n Pieces.

HOW TO ORDER

When you’ve finished browsing and added the required service(s) to your cart, select the preferred return postage option, place your order and check out.
Once you’ve placed your order, you’ll receive an order confirmation email including your order number and some very important information. Please check spam/junk if you do not see the email in your inbox and make sure you've subscribed to our mailing list to receive personalised updates.
Now is your time to shine. For us to complete the service on your beloved boots, you’ll need to part ways with them briefly and post them to us at Boots n Pieces HQ in Edinburgh (registered address below). Please ensure your boots are clean or additional charges may apply.
To post them to us, pop them in a secure box or mailing bag with a note of your full name, order number and any specific requests then head along to your local post office to send via Royal Mail. Alternatively, you can use any other courier company you’re familiar with, especially if you're not UK based.
Your work here is done! Your boots are en route and we’ll let you know by email when they’ve arrived at HQ safe and sound. Remember to keep hold of your tracking number just in case.
Customisation in progress…we’ve customised over 10,000 pairs of boots and yours will be next to receive the treatment. We’ll keep you updated on progress and send another email with tracking information when they’re ready to be sent back to you. Please note our current timescales for standard services is up to 7 working days from receipt of your boots at HQ.
Lifetime guarantee of service is offered on all of our services which should provide the confidence that your boots are in good hands. We’ve honed our methods over a number of years and only use the best materials and products with the aim of delivering elite service and performance for all customers.
We’d appreciate your feedback! When the wait is over and your newly customised boots have landed, we’d love to know what you think. Head over to Trustpilot and add to our 100+ Excellent reviews. Thanks in advance from the team at Boots n Pieces.

All of our products are available for immediate dispatch (excluding custom boots from The Boot Room which are made to order and can take up to 15 days to be designed and posted). When you’ve finished browsing and added the product to your cart, select the preferred return postage option, place your order and check out.
Once you’ve placed your order, you’ll receive an order confirmation email including your order number and tracking information.
We’d appreciate your feedback! When the wait is over and your new product has landed, we’d love to know what you think. Head over to Trustpilot and add to our 100+ Excellent reviews. Thanks in advance from the team at Boots n Pieces.

FAQs

It’s really easy to order at Boots n Pieces. Just read through our 'How to Order' section above.

Our current timescales for all standard services is up to 7 working days (excluding weekends) from receipt of your boots at HQ. We do however offer an Express Stud Conversion Service with a 24 hour turnaround if you require expedited delivery.

All of our products are available for immediate dispatch (excluding custom boots from The Boot Room which are made to order and can take up to 15 days to be completed and posted).

We’ll keep you in the loop every step of the journey, just make sure you've subscribed to our mailing list to receive personalised updates.

You'll firstly receive an email confirming your boots have arrived at HQ and then we'll be back in touch with tracking details when your boots are ready to be sent back to you.

Yes, we use Royal Mail and DHL to ship worldwide. Shipping costs calculated at check out.

We can convert any Firm Ground, Artificial Ground or Anti-Clog boots, new or old, to Soft Ground providing maximum grip and comfort on the modern day grass and hybrid pitches.

Yes, it is completely safe. We use only the best products and materials that are expertly applied with practices honed over a number of years, and a lifetime guarantee of service is offered providing you with the confidence that your boots are in safe hands.

No, we do not offer this service at the moment but we have screw in TPU studs (plastic) coming soon.

We can blackout any boot, new or old. Please provide details of the desired design (e.g. full blackout, custom) when adding the service to your cart.

Our Custom Blackout Service is a permanent process using only the best products and materials. We can blackout almost any leather or synthetic boots, however plastic parts such as the soleplate cannot be dyed.

No, we do not offer a general repair service but we can carry out minor repairs on damaged stud threads. Please contact us if this is required.

Yes (excluding custom boots from The Boot Room), check out our ‘Refund Policy' page for all the essential information - https://www.bootsnpieces.co.uk/policies/refund-policy

Yes, any service, product or custom boot orders can be cancelled within 24 hours. Please contact us at your earliest convenience if this is required.

We accept all major Debit or Credit cards, as well as PayPal, Apple Pay and Klarna.

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